
- This event has passed.
Creating Great Case Acceptance
February 13 @ 8:00 am - February 15 @ 3:00 pm
$2,495Event Navigation

There are numerous courses marketed to dentists today that are focused on “Getting the patient to say yes” and “Increasing the ______ (fill in the blank) technical procedure to increase production in the practice.” These courses are
focused on sales techniques that are ineffective at best and ill-founded. This course will allow participants to learn what really matters in facilitating health. In essence, they will learn Dr. Pankey’s philosophy in detail.
They will learn how to engage their patients so that they own their present condition and ask for help. They will also learn how to present solutions for their patients once asked and phase treatment based on each individual’s temperament, circumstances and objectives. Many dentists have spent a considerable amount of time and money training themselves to deliver excellent clinical care only to be disappointed because they are unable to get to use those skills on a daily basis. They will learn how to be able to provide their best stuff routinely and have their patients pay them for it with gratitude and appreciation!
Learning Objectives
At the completion of this course, participants will be able to:
- An Understanding of Dr. Pankey’s Philosophy of Patient Care
- What you can do, intentionally, on a regular basis to engage patients to help them
understand and own their present condition? - What you can do, intentionally, on a regular basis to invite patients to ask for help?
- Once a patient has asked for help, what are some positive ways to move to solutions?
- What does it mean to be respectful of an individual’s circumstances, temperament
and objectives when delivering care? - What you can do, intentionally, on a regular basis to arrive at a fair fee?
- What you can do, intentionally, on a regular basis, which invites a patient to pay with
gratitude and appreciation?
“Case Acceptance has been the most impactful course I have taken at the Pankey Institute to date. It has changed the way I communicate with, examine, and partner with my patients. It certainly has increased the number of “yes’s” I receive … but more importantly has simplified dentistry by making ME more effective. I am a happier dentist since completing this course! I highly recommend adding Case Acceptance to your list of “must take” courses at the Institute! “- Dr. Sara Kellogg
Teaching Methods: Hands-On Participation Course | Contact: [email protected] | Faculty Bios: Click Here | Prerequisites: None
The Pankey Institute is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. The Pankey Institute designates this activity for 26 continuing education credits.
Related Events
To enhance your learning experience and ease your travel, we offer accommodations on-site at The Pankey Institute. Each bedroom has a full bathroom ensuite and amenities such as TV, hairdryer, small steamers in each wardrobe and plush Pankey Lodge robes for your use. We also have a very large living room and kitchen for your personal relaxation. The One Club at The Pankey Institute is located on the second floor of the Institute.
To inquire about pricing, availability and further information, please contact Participant Services at 305.428.5500 or 1.800.4-PANKEY
Refund/Cancellation Policy: Most courses require a non-refundable deposit. Requests to cancel must be made in writing.
For courses under $500, payment is due in full at the time of registration. Cancellations received prior to 90 days before the start of the course will be honored minus a $50 administrative fee which is non-refundable.
Courses over $500 require a non-refundable deposit at the time of registration. The tuition balance is due 90 days prior to the start date of the course. Requests received prior to 90 days before the start of the course will be subject to forfeiture of the deposit and 50% of the course tuition, however, the remaining tuition may be transferred to another course date.
No refunds or transfers will be issued for cancellations received within 90 days of the start of the course. Please allow 3 weeks for processing of refunds. Pankey reserves the right to cancel or reschedule any course or scheduled faculty with advance notice to registrant. In no event shall Pankey be liable for any cancellation or change penalties assessed by the airlines, hotels, or other travel related expenses as a result of course date changes or course cancellations including changes related to weather, natural disasters, or other unforeseen events.
Media Policy: By registering for this course permission is hereby granted, unless a written request is received, to use any and all photographic imagery and video footage taken of the participant at this event and activities pertaining to this event, without payment or other consideration. It is understood that such materials may be published electronically or in print, or used in presentations or exhibitions. Additionally, participants’ names and contact information will be shared amongst the other participants and will be made available to the course members unless a written request is received to prohibit this sharing of information.
The L. D. Pankey Dental Foundation, aka The Pankey Institute is a nonprofit corporation organized and chartered in the State of Florida that accepts all registrants regardless of age, race, sex, creed, national or ethnic origin, and it does not discriminate on any such basis with respect to its activities, programs and policies. A copy of the official registration and financial information may be obtained from the Division of Consumer Services by calling toll free (800-435-7352) within the state. Registration does not imply endorsement, approval or recommendation by the state.